After coming in last among large airlines in customer satisfaction surveys for two out of the last three years, United Airlines has been overhauling its operations in an effort to increase on-time performance and win back customers. Now the airline is working on the physical ...Click on a label to read posts from that part of the world.
United States
United plans for new image overhaul
After coming in last among large airlines in customer satisfaction surveys for two out of the last three years, United Airlines has been overhauling its operations in an effort to increase on-time performance and win back customers. Now the airline is working on the physical ...Book a stay at Hawaii's Kona Village and get an $800 flight credit
Last week, while on Hawaii, I had the chance to wander over to Kona Village Resort and stroll through the grounds. I was pretty impressed by what I saw. While the resort is located right next to the Four Seasons, the feel (while still luxury) is totally different.
Rooms ...New permit system announced for Grand Canyon
The National Park Service announced a major change to the way it will distribute permits for those seeking to camp over night in the Grand Canyon yesterday, with administrators saying the move will level the playing field, allowing for every applicant to have a the same ...Photo of the day 11.23.09
The last time I visited Las Vegas, I was 12 years old, and with my parents (you can imagine what a great time that was, both for my kid-saddled parents and me). Though I've never thought much about returning for myself, my English husband has never been, and I've always ...Overweight man barred from flight, misses uncle's funeral
Okamoni Fa flies a lot, and says that despite weighing 400 pounds he's never had to buy a second seat like some overweight passengers.
Until, that is, he really needed to get somewhere fast.
The San Jose man bought a last-minute ticket from Southwest Airlines to attend ...Another "blue ribbon" panel to fix the airline industry
It's been a tough month year decade for the airline industry. In the United States, it's lost $58.5 billion and cut 158,000 jobs. There never seems to be an answer, and news of an industry in jeopardy has become routine. So, .
But, it will be different this time. ...On board the Oasis of the Seas: What's it like?
Okay. You know it's big. So let's set aside that superlative, even though it's absolutely true. The Oasis of the Seas is ginormous: the longest, the tallest, the widest.
More of interest is how it measures up as an experience. I'm writing this from the press lounge on ...Every ski resort in the U.S. on one list
Winter is still officially a month away, but the snow has already started to fly, and ski season is underway in a variety of locations across the U.S. With Thanksgiving nearly upon us, many skiers and snowboarders will hit the slopes for the first time this week, and many of ...Photo essay of Blue Highways and what's changed over the years
Haunting, thought provoking and gorgeous are some of the adjectives that come to mind when looking through the photographs of Ed Alior at CNNTravel. Alior has retraced the route that William Least Heat-Moon made famous when he traveled along the back roads of the U.S. and ...Flight attendants fake strike to make point
Contract negotiations between American Airlines and its flight attendants have stalled. So, the flight attendants kicked off a fake strike on Wednesday. At Dallas-Fort Worth International Airport, they picketed, handed out leaflets and wore red badges, showing flights they ...Illegitimate Englishman donated millions to U.S.: Which museum bears his name?
Here's an unusual piece of American history that illustrates the power of philanthropy and what happens when money is used for the purpose it was intended. Imagine what James Smithson must think if he can view Smithsonian Castle and all the other buildings that line the Mall ...Airlines watch 15% of last year's revenue disappear
U.S. airline passenger revenue fell in October, completing a full year of dismal monthly performances. From October 2008 to October 2008, passenger revenue dropped 15 percent, according to calculations by the Air Transport Association. The study was based on a sample group ...Utah ski resort on the auction block
Do you struggle with what to get your favorite ski bum for Christmas each year? Have plenty of cash, but unsure what to buy? Then you're in luck, as Utah ski resort Elk Meadows has gone on the Internet auction block, looking for a new owner. But you better have deep pockets, ...Only approved electronic devices allowed in the cockpit?
Maybe the flight attendants should start talking to the cockpit, too. When a plane overshot Minneapolis last month because the crew was playing around with personal laptops, national attention turned to what actually goes on in the front of the plane. Congress is kicking ...Photo of the Day (11.21.09)
Seeing as the Leonids meteor shower gave some of us a show earlier this week, it seems fitting to pay homage to the night sky this weekend. I love this photo in particular because it proves that the world still turns and time passes ever so consistently from one second, ...The scale doesn't lie, at least not in New York
Thanksgiving is right around the corner, and we're all dreading the thought of stepping on the scale the next day ... and making all kinds of empty promises about jogging and losing weight and not eating like that again next year. Some of us we'll even unleash a stream of ...Feds are tired of making you wait in security line
The government doesn't want to make you miserable! Seriously. The Department of Homeland Security wants faster airport screening just as much as you do. That's why it supports a program for screening approved, low-risk travelers coming to the United States to most ...How did international visitors enter the U.S. this year?
If you visited the United States from overseas, you probably hit the ground in one of 15 ports of entry. These top first stops accounted for 84 percent of all entries from overseas in the first eight months of 2009-- up almost 2 percentage points from the same period in ...Drink coffee the way George Washington used to
Remember the coffee revolution of the Nineties, when what used to cost 25 cents at some crappy diner suddenly cost $3 at a snooty cafe? Well, at least instead of drinking what looked and tasted like dishwater you now got something that tasted like actual coffee. Ah yes, I ...Gadlinks for Friday 11.20.09
We're less than a week away from Thanksgiving (gasp!). One thing I'm thankful for: Thanksgiving doesn't involve giving gifts. I still have another month to thinking about gifts (thank God!). Here are some other things to be thankful for.
Since the weekend is upon us, ...
